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Funko Pop! Mystery Box

$6000
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Help & Advice

Shipping

If an order contains an in stock pop and a pre order pop when will the order ship?

Your order will ship out once all the pops are in stock. If you would like any items to be shipped separately, please contact us and we can send you a shipping invoice. Once all items have been received and packaged, a confirmation email will be sent to you with the tracking information.

Do we ship outside of Canada?

Yes, we ship outside Canada. There are options for shipping international and domestic.

Returns and Refunds

How do I return a product?

These collectibles are hard to find, rare and limited which means that sales are final. Due to this, we have pictures to show the condition of the item along with a scale in which we use to help you to know the quality of the items. That being said, if the item comes drastically different from the quality shown or stated please contact us and we will try our best to rectify the issue. 

How do I cancel my order?

Orders may be cancelled until 11:59 PM on the same day the order was placed, subject to a 5% cancellation fee. After this period, only pre-order items may be cancelled. Cancellations are subject to a 15% cancellation/restocking fee and are permitted only until Funko has shipped the product to us. Once Funko has shipped our order, pre-orders can no longer be cancelled. There are no fees for exchanges or store credit. Pre-order items may be exchanged for another item prior to the release date at no additional charge.

Please review your order carefully before completing your purchase to ensure all information is correct. If a cancellation is approved, refunds may take 5–10 business days to appear on the original payment method. For more information or assistance with your order, please contact us.